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¸ñÂ÷4Â÷ »ê¾÷ Çõ¸í°ú ¸°ÀÇ ¿ª»ç------------------------------------------------------8
¿ë¾î ¿ä¾à------------------------------------------------------------------------13
A-------------------------------------------------------------------------------- 31
Andon(¾Èµ·)-------------------------------------------------------------------31
Alert(°æº¸ °ü¸® ½Ã½ºÅÛ)-------------------------------------------------------31
Autonomation(ÀÚÀ² ¿îÀü)---------------------------------------------------32
B---------------------------------------------------------------------------------35
Back to Zero(¹é Åõ Á¦·Î)-----------------------------------------------------35
Benchmarking (º¥Ä¡¸¶Å·)---------------------------------------------------36
Bullwhip Effect(äÂï È¿°ú)--------------------------------------------------36
C----------------------------------------------------------------------------------40
Cause-and-Effect Diagram(¿øÀΰú °á°ú ´ÙÀ̾î±×·¥)---------------------40
Chaku-Chaku(Â÷ÄíÂ÷Äí)-------------------------------------------------------42
Check List (üũ ¸®½ºÆ®)-------------------------------------------------------47
Check Sheet (üũ ½ÃÆ®)-------------------------------------------------------47
CI: Continuous Improvement(Áö¼ÓÀûÀÎ °³¼±)------------------------------51
CIP: Continuous Improvement Process (Áö¼ÓÀûÀÎ °³¼± ÀýÂ÷)-----------52
Company Culture (±â¾÷ ¹®È)------------------------------------------------ 53
Control Chart(ÄÁÆ®·Ñ Â÷Æ®)----------------------------------------------------55
Core Process(ÇÙ½É ÇÁ·Î¼¼½º)--------------------------------------------------57
Cross-Functional Management(±³Â÷ ±â´É °ü¸®)--------------------------62
Customer, External(¿ÜºÎ °í°´)-----------------------------------------------67
Customer, Internal(³»ºÎ°í°´)------------------------------------------------69
Customer Takt(Ä¿½ºÅÍ¸Ó ÅØ)--------------------------------------------------71
D-----------------------------------------------------------------------------------72
Deming Cycle (µ¥¹Ö »çÀÌŬ)---------------------------------------------------72
DFM(Design for Manufacturing: Á¦Á¶ °¡´É¼ºÀ» À§ÇÑ ¼³°è)--------------74
E-----------------------------------------------------------------------------------78
Eight Strategies (8 °¡Áö Àü·«)------------------------------------------------78
Eighty-Twenty Rule(80-20 ±ÔÄ¢)--------------------------------------------80
Employee Involvement (Á÷¿ø Âü¿©)------------------------------------------82
Empowerment (±ÇÇÑ ºÎ¿©)----------------------------------------------------84
F-----------------------------------------------------------------------------------87
Five S (5S)------------------------------------------------------------------------87
Flexible Manufacturing (Shojinka, À¯¿¬ »ý»ê)-----------------------------89
Forrester effect(Æ÷·¹½ºÅÍ È¿°ú)-----------------------------------------------91
G-----------------------------------------------------------------------------------92
Gannt Chart(°£Æ® Â÷Æ®)--------------------------------------------------------92
Gemba (or Genba °Õ¹Ù)-------------------------------------------------------94
Gembutsu (or GENBUTSU °ÕºÎÃ÷)-------------------------------------------96
Genjitsu (°ÕÁöÃ÷)---------------------------------------------------------------- 97
Group-Wide Quality Control (GWQC)--------------------------------------99
H-----------------------------------------------------------------------------------103
Hanedashi(Çϳ״ٽÃ)-----------------------------------------------------------103
Histogram(È÷½ºÅä ±×·¥)--------------------------------------------------------106
I-------------------------------------------------------------------------------------107
ISO 9000 Series Standards (ISO 9000 ½Ã¸®Áî Ç¥ÁØ)-----------------------107
J-------------------------------------------------------------------------------------109
Jidoka: (ÁöµµÄ«, Autonomation ÂüÁ¶)-----------------------------------------109
Just-in-Time (JIT)-----------------------------------------------------------------113
K-------------------------------------------------------------------------------------116
Kaikaku (Breakthrough, °³Çõ)--------------------------------------------------116
KAIZEN (°³¼±)---------------------------------------------------------------------118
Kaizen Culture(°³¼± ¹®È)-------------------------------------------------------121
Kaizen Strategy(°³¼±Àü·«)-------------------------------------------------------123
Kanban(ĹÝ)----------------------------------------------------------------------126
Kobetsu Kaizen(°íº£Ã÷ Ä«ÀÌÁ¨, ÁýÁßÀûÀÎ °³¼±)-------------------------------131
L--------------------------------------------------------------------------------------136
Leadership(¸®´õ½Ê)----------------------------------------------------------------136
Lead-Time (¸®µåŸÀÓ)-------------------------------------------------------------142
Leveling (ÆòÁØÈ- Heijunka ÇìÀÌÁØÄ«)------------------------------------------ 142
M-------------------------------------------------------------------------------------147
Maintenance (À¯Áö°ü¸®)----------------------------------------------------------147
Market-In(¸¶ÄÏ-ÀÎ)-----------------------------------------------------------------152
Mizusumashi (Water-Spider Âü°í)----------------------------------------------154
Muda (³¶ºñ)-------------------------------------------------------------------------154
Muda Walk(³¶ºñ Á¡°Ë È°µ¿)------------------------------------------------------157
Muri(¹«¸®)---------------------------------------------------------------------------158
Mura(¹«¶ó)--------------------------------------------------------------------------159
N---------------------------------------------------------------------------------------162
Non-Judgmental, Non-Blaming(ºñÆÇÇÏÁö ¾ÊÀ½)-------------------------------162
Non-Statistical Quality Control (ºñ Åë°èÀû Ç°Áú °ü¸®)------------------------ 163
P---------------------------------------------------------------------------------------169
Pareto Chart(ÆÄ·¹Åä Â÷Æ®)---------------------------------------------------------169
PDCA: (Deming Cycle ÂüÁ¶)------------------------------------------------------ 171
Policy(Á¤Ã¥)---------------------------------------------------------------------------172
Policy Deployment(Á¤Ã¥ Àü°³)-----------------------------------------------------176
Principles of Kaizen(Ä«ÀÌÁ¨ÀÇ ¿ø¸®)----------------------------------------------183
Process and Results (°úÁ¤°ú °á°ú)------------------------------------------------185
Product-Out(ÇÁ·Î´öÆ® ¾Æ¿ô):------------------------------------------------------186
Q---------------------------------------------------------------------------------------187
Quality Control(Ç°Áú°ü¸®)--------------------------------------------------------- 187
Quality Control Circles (Ç°Áú ºÐÀÓÁ¶)---------------------------------------------192
QCD(Ç°Áú, ºñ¿ë, ¹°·ù¹è¼Û)----------------------------------------------------------194
Quality First(Ç°Áú ¿ì¼±)--------------------------------------------------------------195
Quality Function Deployment(QFD, Ç°Áú±â´ÉÀü°³)----------------------------196
R----------------------------------------------------------------------------------------199
Results-Oriented Management (°á°ú ÁöÇâÀû °ü¸®)----------------------------199
S----------------------------------------------------------------------------------------201
SDCA Cycle (Standardize, Do, Check, Act)------------------------------------201
Shojinka(´Ù±â´É ½À¼÷µµ)------------------------------------------------------------202
Speak With Data (µ¥ÀÌÅÍ·Î ¸»Çϱâ)----------------------------------------------204
SQA (Supplier Quality Assurance °ø±Þ Ç°Áú º¸Áõ)-----------------------------204
Smoothing(ÆòÈ°È)-----------------------------------------------------------------205
Standardized Work(Ç¥ÁØ ÀÛ¾÷)---------------------------------------------------208
SQC (Statistical Quality Control, Åë°èÀû Ç°Áú °ü¸®)---------------------------211
SRM (Supplier Relationship Management, °ø±Þ°ü°è °ü¸®)------------------212
Suggestion System (Á¦¾È Á¦µµ)---------------------------------------------------213
T----------------------------------------------------------------------------------------221
Takt Time(ÅØ Å¸ÀÓ)-------------------------------------------------------------------221
Total Productive Maintenance (TPM)-------------------------------------------225
TQM (Total Quality Management, Ç°Áú °æ¿µ)----------------------------------228
U----------------------------------------------------------------------------------------233
Upstream Management (¾÷ ½ºÆ®¸² °ü¸®)----------------------------------------233
V-----------------------------------------------------------------------------------------236
Visual Management(´«À¸·Î º¸´Â °ü¸®)--------------------------------------------236
W----------------------------------------------------------------------------------------238
Warusa-Kagen (¿Í·ç »ç ? Ä«°Õ, Issue)---------------------------------------------238
Water-Spider (Mizusumashi, ¿öÅÍ ½ºÆÄÀÌ´õ)-------------------------------------239
Y-----------------------------------------------------------------------------------------243
Yokoten (ȾÀû Àü°³, ¿ì¼ö»ç·Ê °øÀ¯)------------------------------------------------243
Âü°íÀÚ·á--------------------------------------------------------------------------------245